Summary
Those who purchased the iPhone 15 Pro or Pro Max have reported that the device seems to run extremely hot at times. Apple recently confirmed that there was an issue and released a fix for it this week. Here’s what caused the problem.
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Transcript
If you were an early purchaser of the iPhone 15 Pro or Pro Max, you might have noticed your phone getting very hot. Last weekend, Apple confirmed it wasn’t your imagination. Apple says the problem is the result of some iOS bugs and some apps that weren’t properly configured. Here’s what you need to do now.
For Personal Tech Media, this is Two Minute Tech. I’m Jim Herman.
When people noticed their iPhones were running hot, many wondered if the problem was related to the new A17 Pro chip, the new USB-C charging port, or the new titanium case on the Pro line. However, Apple says it is confident the cause is software issues and not the new hardware on its phones.
Apple identified three possible causes. First, they say new phones will typically feel warmer as data syncing increases background activity. Second, it said that some apps, including a few common ones, had improper configuration. And third, the company also added that some users were impacted by a bug in iOS 17.
Fortunately, Apple has taken steps to address the second and third causes. Apple says it has contacted developers with affected apps, including the companies behind Instagram, Uber, and the game Asphalt 9.
Then, on Wednesday, Apple also released an update to iOS 17 to address the operating system bug. Apple was very clear that the changes would not impact the new chip’s performance.
The impacted apps have already been updated or will be updated soon, so updating apps to the latest version is recommended if you have an affected iPhone 15.